Positive Behaviour Support

Understanding behaviours that challenge, and the person behind them

Behaviour always makes sense in context.

When someone is experiencing behaviours that challenge, my first question is not "How do we stop this?" It is "What is happening for this person, and what are we missing?"

At the logical Solution we take the time to understand the whole picture, the person's communication, relationships, sensory needs, health, environment, history, routines, experiences of trauma, culture, strengths and the things that matter to them. Sometimes behaviour is communicating distress, frustration, fear, uncertainty, pain or an unmet need when there are few other ways to express it.

Positive Behaviour Support should never be about reducing a person to a list of behaviours. It should help us understand what those behaviours are telling us and make meaningful changes around the person.

Our approach has developed through sector experience, our Specialist Practitioner, Sheree James has over 20 yrs experience in disability, mental health, family therapy, child and family services, trauma-informed practice, safeguarding and clinical leadership. That experience means we am comfortable working with complexity. In particularly we can support those who are saying, "We have tried everything and we still don't understand what is happening."

Much of our work involves bringing the different pieces of the story together. We work alongside participants, families, Support Coordinators, SIL teams, allied health professionals and other important people to develop a shared understanding of what may be driving behaviour and what practical changes could make everyday life easier.

PBS includes functional behaviour assessment, Interim and Comprehensive Behaviour Support Plans, reviewing patterns of behaviour and risk, coaching support teams, working collaboratively with families and multidisciplinary teams, and supporting the reduction and elimination of restrictive practices.

Restrictive practices require particularly careful consideration. Where they are being used, our focus is on understanding why they have become necessary, ensuring safeguards are in place, and working with the person and their team toward safer and less restrictive alternatives wherever possible.

The strategies we develop need to work in real life. A behaviour support plan should not simply sit in a folder. It should make sense to the people using it, help staff and families feel more confident, and ultimately improve the person's experience of their own life.

Above all, we want the people we support to be known for who they are, not for the behaviours that have brought them to behaviour support.

We are able to provide NDIS behavioural Support & DCJ PSP behavioural Support Plans 


Understanding comes before intervention. Relationship comes before compliance. And quality of life remains at the centre of the work.


New referrals currently available in Sydney, Central Coast and New England regions. 

Please contact admin@the-logical-solutions.com  so that we can discuss your referral